← All Books

How Work Works

by Michelle P. King · Career & Success · View on Blinkist
📥 Download .md📖 Read on Blinkist

What’s in it for me? Develop strategies for impactful professional relationships and growth.


What really matters in your career?


Is success measured by your job title or salary, or is it something you can't put a price tag on?


As you move through your work life, you might question if the usual signs of doing well actually match what you care about and hope to achieve.


What if the real secret to a satisfying career isn't about moving up in rank, but about the difference you make and the connections you form?


This Blink offers a fresh take on career success that goes beyond the usual yardsticks.


You'll learn about the value of trust, knowing yourself, and skills that work everywhere in today's changing job world.


Getting to grips with these ideas will help you handle the ins and outs of modern workplaces, build real connections, and find true satisfaction in your work.


With this knowledge, you can set your own definition of success, focusing on growing as a person, rolling with the changes, and making a positive mark in your professional world.


The power of belonging


When starting a new job, the first thing many of us do is try to find our place within the team.


This is because belonging isn’t just nice to have – it’s essential.


It impacts how we work, our productivity, and how we perceive ourselves in a professional setting.


Without that sense of belonging, everything from our job performance to our mental well-being can suffer.


Think about entering a space where everyone else seems to know the unspoken rules – the cues that guide who speaks when, who sits where, and whose voice carries weight.


These are the unwritten norms of the workplace, and knowing them is key to feeling like you belong.


Belonging involves more than changing yourself to fit in – instead, the goal is to be valued simply as you are.


Unfortunately, many workplaces mistakenly equate fitting in with belonging, pushing employees to conform and lose their sense of self.


Reflect on a time when you felt like an outsider – perhaps in a new job or social circle.


That sense of not fitting in can be deeply isolating.


And in the workplace, this can be more than just unpleasant – in fact, it’s often downright harmful.


Studies show that employees who feel a sense of belonging are more engaged, more productive, and more willing to share their ideas.


This often translates into real benefits for both individuals and organizations.


Conversely, exclusion can lead to a drop in performance, disengagement, and even higher turnover rates.


In today’s workplaces, especially with the growing prevalence of remote and hybrid models, fostering inclusion has become more critical than ever.


It’s essential to go beyond just assembling diverse teams, though – the real challenge is to cultivate an environment where everyone feels included and valued.


While diversity might mean being invited, inclusion ensures full participation, and belonging allows individuals to express their true selves without hesitation.


For leaders, fostering belonging involves acknowledging and appreciating each team member’s unique contributions.


It’s about creating a culture where everyone, regardless of background or identity, feels empowered to bring their full selves to work.


When employees feel recognized and valued for their authentic selves – not just for their work output – they are more likely to be committed to their roles, collaborate effectively, and innovate in ways that drive the organization forward.


Ultimately, belonging at work means understanding that your uniqueness is a strength.


Leaders should strive to cultivate spaces where people don’t just fit in, but where they stand out, contributing their best, knowing their contributions are genuinely valued.


Workplace connections thrive on trust


As we’ve just seen, starting a new job is all about finding a place and feeling where you belong.


At the heart of this process lies trust.


This is because mutual trust fosters a positive atmosphere where thriving in your role becomes possible.


Without trust, your job experience can lead to unease and dissatisfaction, affecting your overall well-being.


Take a moment to consider how trust, or the absence of it, shapes your daily work experience.


You might have faced times where trust was broken.


Perhaps it was a boss who didn’t support you, or it was unfair treatment or even unclear company policies.


Such instances erode your sense of belonging, making it difficult to fully engage with your work.


Trust, on the other hand, allows you to feel confident in being yourself, sharing your ideas, and collaborating openly with your colleagues.


One vivid example of how trust plays out is the story of a professional who joined a prestigious company, only to find that beneath its polished exterior lay a culture of fear and secrecy.


Despite the impressive salaries and benefits, there was an undercurrent of distrust, with employees being fired unexpectedly and silenced through hefty severance packages.


The result?


A workplace where people were too scared to speak up, leading to a toxic environment where trust was non-existent.


The effect of trust in the workplace extends far beyond just a sense of comfort.


It has a direct impact on performance and productivity.


When trust is present, employees are more willing to take risks, share information openly, and collaborate effectively – all essential behaviors in today’s increasingly informal and decentralized work settings.


Now, the path to building trust in the workplace begins with consistency in your actions.


When you join a new team, you may find that trust is not easily given.


By being reliable – whether by meeting deadlines, arriving on time, or keeping promises – you gradually create a sense of predictability.


This predictability forms the basis of trust.


Over time, others will feel more comfortable relying on you, and you will establish a sense of security in your role.


Open and honest communication is another essential aspect.


Trust grows in an environment where people feel safe expressing themselves.


If you’re in a leadership position, encourage transparency.


For example, if a colleague seems unusually quiet during meetings, take the time to check in with them privately.


Asking for their input in a low-pressure way shows that you value their perspective, helping to build a trusting atmosphere.


This not only strengthens individual relationships but also improves the overall dynamic of the team.


When trust is broken, addressing the issue directly is crucial.


Avoiding conflict only increases mistrust and can lead to a toxic environment.


Instead, have an open conversation with those involved or seek mediation early on.


Taking this approach shows your commitment to maintaining a trustworthy environment and helps repair damaged relationships.


Know yourself better at work


Workplace connections are deeply rooted in trust, as we’ve explored, but trust alone won’t carry you the entire way.


To truly thrive and feel a sense of belonging, you need to combine trust with awareness.


Trust creates the foundation, offering a space where you can be authentic and work well with others.


Awareness, on the other hand, helps you catch the subtle cues and signals that shape how you move within your workplace.


This awareness gives you insight into the unspoken rules, dynamics, and details that shape your environment.


By being aware, you not only build trust but also sustain and use it effectively to reach your goals.


Start with self-awareness.


This means recognizing the gap between how you see yourself and how others see you.


Regularly seek feedback, not just during formal reviews, but in everyday interactions.


After leading a meeting, ask a colleague for their honest thoughts.


Did you communicate clearly?


Did you dominate the discussion?


Use this feedback to adjust your approach immediately.


The better you align your self-perception with how others see you, the fewer surprises you’ll encounter.


Next, focus on understanding others.


Pay attention to subtle cues in your interactions.


If you notice a colleague seems disengaged or frustrated, address it directly but with care.


Ask open-ended questions to understand their perspective.


For example, you could say, “I noticed you seemed a bit off during the meeting earlier – anything on your mind?


” Showing genuine interest strengthens relationships and gives you valuable insights into how you can work together more effectively.


Understanding your organization is equally important.


This means seeing the bigger picture – how the company’s culture, relationships, and informal networks operate.


Observe and ask questions to learn how decisions are made, who holds influence, and how teams interact.


For instance, if you’re new to a project, ask your teammates how things typically get done.


This understanding helps you position yourself strategically, aligning your actions with the organization’s unspoken rules.


Awareness is an active practice – an ongoing effort to understand yourself, others, and the organization better each day.


As you make these practices a habit, you’ll find yourself more in tune with your environment and better equipped to handle challenges and opportunities that come your way.


In today’s rapidly evolving workplace, success isn’t just about what you know, but also about how you navigate the unseen dynamics that govern interactions and relationships.


Soft skills matter


While traditional hard skills like technical expertise still hold value, mastering the subtle, unwritten rules of the workplace – through what we’ll call “universal skills” – is increasingly crucial.


Universal skills enable you to understand informal networks, communicate effectively, and adapt to the ever-changing work environment.


The modern workplace demands more than just getting the job done – it requires a nuanced approach to working with others.


Take the story of Shaun, a leader whose technical prowess brought him to the top but who now struggles because he hasn’t mastered these softer yet essential skills.


Shaun’s story illustrates a common struggle: possessing all the technical qualifications yet lacking the ability to lead people effectively.


His challenge is that his leadership style is rooted in an outdated ideal worker model – one that prizes dominance and technical know-how over collaboration and empathy.


This old model served its purpose during the industrial era when the focus was on individual productivity and technical precision.


But today’s work environment is much more complex, requiring leaders to engage with diverse teams, foster inclusive cultures, and adapt to new ways of working.


To thrive in this new landscape, it’s essential to shift focus from hard skills to universal skills.


These include social and emotional intelligence, adaptability, and the ability to build strong, diverse networks.


In Shaun’s case, he found he was unable to “read the air” – to sense the unspoken expectations and emotions of his team.


This skill is not something you can pick up in a classroom or from a technical manual – instead, it’s learned through experience, observation, and feedback.


Leaders who excel today are those who can balance what they achieve with how they achieve it, ensuring their teams feel valued, included, and motivated.


So, how do you implement this shift in your own work life?


First, focus on becoming more intentional about developing universal skills.


Observe how successful leaders in your environment navigate relationships and informal networks.


Reflect on how they communicate, build trust, and resolve conflicts.


This awareness is the first step in mastering the unwritten rules.


Secondly, seek feedback actively.


Whether from peers, subordinates, or mentors, use this feedback to refine your approach continuously.


It’s about being open to learning on the job, understanding how your actions affect others, and making the necessary adjustments to improve.


Leave a positive mark through your work


Career success is often linked with titles, salaries, and status, yet these markers can leave many feeling unfulfilled.


Imagine working tirelessly to climb the corporate ladder, only to find that reaching the top brings a sense of emptiness.


This happens when external achievements don’t align with what truly matters.


True success in your career is less about where you end up and more about the positive impact you leave behind.


Consider someone who has spent years achieving high positions and earning a great salary.


Despite these accomplishments, there’s a lingering feeling that something’s missing.


This happens when the focus has been on status rather than on meaningful contributions.


The real essence of a successful career lies in the legacy you create through your work.


Once again, self-awareness is key.


In today’s career landscape, which is more fluid than ever, relying on one job for life is no longer realistic.


Instead, adaptability, continuous learning, and openness to new opportunities are crucial.


What this means is that you need to take charge of your career, seeking roles and projects that resonate with your values, and developing skills that help you make meaningful contributions.


Think about the work that excites you.


Do these projects push you to grow?


Do they allow you to work with others, building something that will last?


Focusing on these aspects helps in redefining personal success.


The workplace has evolved, and with it, the concept of career progression.


The traditional career ladder is now a flexible, self-directed journey.


This change calls for a new approach – placing less value on titles and money, and more on the satisfaction that comes from doing work that matters, aligns with your values, and benefits others.


So, regularly reassess your career goals to ensure they reflect not just where you want to be, but who you want to become.


This might mean pursuing opportunities that offer growth in new directions, even if they don’t come with immediate rewards.


Building strong relationships and networks supports your journey and helps you support others on theirs.


By defining success as the difference you make rather than the position you hold, work becomes more fulfilling.


It’s about leaving a positive mark on your workplace and colleagues.


That’s the true measure of a career well spent.


Final summary


In this Blink to How Work Works by Michelle P.


King, you’ve learned that true career success involves more than climbing the ladder or achieving a title.


It comes from making a meaningful impact and forming genuine connections at work.


A sense of belonging and trust builds the foundation for growth, allowing you to be authentic and engaged.


Cultivating self-awareness and paying attention to others strengthens these bonds, helping you work more effectively within your team.


Understanding your workplace dynamics also plays a significant role.


Observing how decisions are made, who holds influence, and how teams interact helps you position yourself wisely and contribute meaningfully.


Regular reflection and adjustment of your goals ensure they align with your values and the kind of impact you want to leave.


Okay, that’s it for this Blink.


We hope you enjoyed it.


If you can, please take the time to leave us a rating – we always appreciate your feedback.


See you in the next Blink.